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Using this Manual

Scope of this chapter

This updated manual is the single repository/location for all Liverpool Children's Services policies and procedures. It replaces all previous versions and managers must ensure that any old/previous versions of policies and procedures are removed/deleted from circulation and either destroyed or archived.

If you have any comments or concerns regarding the contents of this manual, please contact Tilly Heigh (Tilly.Heigh@liverpool.gov.uk).

This quick guide explains how this manual works.

This manual contains the policies, procedures and guidance for Children's Services.

A separate but linked manual for Children's Homes is available.

Part of the development work on this manual will be the separation of policy, values and principles from procedures and guidance. These procedures use the word ‘must’ where the provision is a legal requirement. The word ‘should’ is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

This manual will be updated on a regular basis and a summary of the changes can be accessed via the 'Amendments' button on the Home page.

The next update for this manual will be published in February 2025.

These procedures use the word ‘must’ where the provision is a legal requirement. The word ‘should’ is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.

This manual contains a local resource section which can be accessed via the navigation bar. If there is a resource that you think should be added talk in the first instance to your manager. The nominated administrator for this area will be able to access online training in the use of the area from tri.x.

This library is populated and maintained locally and not by tri.x.

tri.x will not be responsible for content which is added into this area, and any concerns should be directed to the contact person with responsibility for the procedures.

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

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The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Liverpool City Council.

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. 

The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

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If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.

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Last Updated: July 30, 2024

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